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The effect of challenges faced by operational managers of public institutions on customer satisfaction.

Under Graduate
Author: Jean Marie Vianney KANTENGWA
Campus: Kigali
Department: Finance
Call Number: RWAM 26 DFIN
Year: 2013
Reg. Number: KGL.1881/2010
Physical Location: Rwamagana
Shelf Location: RWAM 26 DFIN
Copies: 1
Availability: available

Dissertation submitted to the Faculty of Economic Sciences in partial fulfillment of the requirements for the award of Bachelor's Degree in Business Administration.