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Quality service delivery and customer satisfaction in Rwanda Banking industry Case study: "BPR Rwamagana Branch" period 2013-2014.

Under Graduate
Author: Clarisse MUKAKAMANZI
Campus: Rwamagana
Department: Finance
Call Number: RWAM 521 DFIN
Year: 2015
Reg. Number: RGN 00427/2011
Physical Location: Rwamagana
Shelf Location: RWAM 521 DFIN
Copies: 2
Availability: available

Dissertation submitted to the Faculty of Economic Sciences and Management as partial fulfillment for the award of a Bachelor's Degree in Finance .