The Role of Mobile Banking in Improving the Customer Satisfaction in Financial Institutions in Rwanda. A Case Study of Bank of Kigali LTD Headquarter. Period: 2014-2016

Author: Alcine DUSABE

Campus: Kigali

Department: Finance

Call Number: KGL 1438 #DFIN

Year: 2018

Reg. Number: KGL 10305/2015

Physical Location: Kigali

Shelf Location: KGL 1438 #DFIN

Copies: 1

Availability: available

A dissertation submitted to the Faculty of Economic Sciences and Management in partial fulfillment of the requirements for the award of a Bachelor's Degree in Business Administration in Finance.

Keywords

Mobile Banking Customer Satisfaction Financial Institutions Bank of Kigali Rwanda

The Role of Mobile Banking in Improving the Customer Satisfaction in Financial Institutions in Rwanda. A Case Study of Bank of Kigali LTD Headquarter. Period: 2014-2016

Keywords

Related Theses

Effect of Portfolio Investments Management on Financial Performance of Financial Institution in Rwanda. Case of Mwalimu Sacco/Headquarters (2018-2021)

Legal Analysis of the Protection of Refugees Rights in Rwanda. Case of the Transfer of Asylum-Seekers Under the UK-Rwanda Arrangement.

M&E Practices and Project Success in Rwanda, case of Health Post Projects Implemented by Society for Family Health Bugesera District