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ASSESSMENT OF SERVICE QUALITY DELIVERY ON CUSTOMER SATISFACTION IN BANKING INDUSTRY. A CASE OF INDATSIKIRA SACCO KIMIHURURA ( 2017-2019)

Under Graduate
Author: Bujoreza NSHIMIMANA
Campus: Kigali
Department: Finance
Call Number: KGL 1600 DFIN
Year: 2020
Reg. Number: 12268/2017
Physical Location: Kigali
Shelf Location: KGL 1600 DFIN
Copies: 1
Availability: available

A Dissertation Submitted to the Faculty of Economic Sciences and Management in Partial Fulfillment of the Requirements for the Award of Bachelor's Degree of Business Administration, Department of Finance

Keywords

Service Quality Delivery Customer Satisfaction Banking Industry Indatsikira SACCO Kimihurura ( 2017-2019)