Back to search

ROLE OF QUALITY SERVICES ON CUSTOMER SATISFACTION IN COMMERCIAL BANK IN RWANDA A CASE STUDY OF BANK OF KIGALI RWAMAGANA BRANCH (2014-2016)

Under Graduate
Author: Esther ISHIMWE
Campus: Rwamagana
Department: Accounting
Call Number: RWAM 166 MBA
Year: 2017
Reg. Number: RGN:01188/2015
Physical Location: Rwamagana
Shelf Location: RWAM 166 MBA
Copies: 1
Availability: available


A dissertation submitted to the Faculty of Economic sciences and Management in partial fulfillment of the
requirements for the award of Bacheror's Degree in Accounting

Keywords

Quality services and customers satisfaction