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Role of quality services in customer satisfaction in Commercial Banks in Rwanda. Case of Bank of Kigali period : 2015-2017

Under Graduate
Author: Phionah KABARUNGI
Campus: Rwamagana
Department: Accounting
Call Number: RWAM 195 DACC'
Year: 2018
Reg. Number: RGN:01127/2015
Physical Location: Rwamagana
Shelf Location: RWAM 195 DACC'
Copies: 1
Availability: available

A Dissertation submitted to the Faulty of Economic Sciences and Management in partial fulfillment of the requirements for the award Bachelor's Degree in Accounting

Keywords

Quality services Commercial bank customer satisfaction