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The Impact of Customer Care Servces on the Profitability of a Bankining Institution . A Case Study : Access Bank

Under Graduate
Author: Doreen Uwineza
Campus: Kigali
Department: Finance
Call Number: RWAM 374 DFIN
Year: 2012
Reg. Number: Reg.00918/09
Physical Location: Rwamagana
Shelf Location: RWAM 374 DFIN
Copies: 1
Availability: available

A Dissertation submitted to the Faculty of Economic Sciences and Management as a partial fulfillment of the requirement for the award of Bachelor's Degree of Business Administration in Finance .