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The Impact of Service quality delivery on customer satisfaction in banking industry A Case of BPR Rwamagana branch Period: 2017-2020

Under Graduate
Author: Shakilah UMUTONI
Campus: Rwamagana
Department: Finance
Call Number: RWAM 233 DFIN
Year: 2017
Reg. Number: 12132/2017
Physical Location: Rwamagana
Shelf Location: RWAM 233 DFIN
Copies: 2
Availability: available

Dissertation submitted to the Faculty of Economic Sciences and Management in partial fulfillment of
Requirements for the of Bachelor's Degree in Business Administration (BBA). Finance

Keywords

Service quality delivery customer satisfaction.